Lucky Hive Lottery Rules

“Brentford FC Community Sports Trust”, “we”, “us” and “our” shall be a reference to Brentford FC Community Sports Trust, registered charity number 1112784 (England and Wales); “entrants” “you” and “your” means a person entering into the Lucky Hive Lottery.

1. The cost of each entry is £1. Players may purchase more than one entry and payment must be in advance. The maximum number of entries for an individual in each weekly draw is five. Entry is open to all UK residents excluding the Channel Islands, Scilly Isles & Isle of Man. Entry also excludes Brentford FC Community Sports Trust employees and third parties directly involved in the administration or management of the Lottery.
2. Not to be sold by or to anyone under 18 years of age. Any person found to be under 18 years of age automatically forfeits the right to any prize.
3. Your unique lottery number(s) will be generated and confirmed by post within 21 days. Your number(s) will remain the same each week. No ticket will be supplied.
4. The weekly draw will be conducted every Friday. (Where Friday is a bank holiday, the draw will take place on the next working day).The draw will be conducted by a random number generator which will select a six digit number (the Winning Number). Only Lottery numbers for players with sufficient credit at the time of the draw will be eligible for prizes. Late or missed payments may result in a player’s lottery numbers not being eligible for every draw.
5. The Winning Number will be published on luckyhivelottery.brentfordfccst.com/winners or call the Lucky Hive Weekly Lottery Helpline on 01628 201375. Results will be available from the next working day following the draw.
6. Winning combinations will be for players’ lottery numbers which match three or more of the digits in the correct position within the Winning Number. There are no alternatives to any prize and no interest will be payable. If you pay by Direct Debit, prizes will be paid directly into your bank account, otherwise a cheque will be sent within 21 days. Where the winners cannot be contacted after 90 days, the prize money will be treated as a Brentford FC Community Sports Trust donation. Any cheques remaining uncashed for over 6 months will be cancelled and the prize withdrawn.
7. Prizes are as follows: Match 6 numbers in order for prize of £10,000. Match 5 numbers in order for prize of £1,000. Match 4 numbers in order for prize of £25. Match 3 numbers in order for prize of £5.
8. The overall chance of winning a prize each week with one entry is 63 to 1.
9. Brentford FC Community Sports Trust is not responsible for any delays in bank payments.
10. No liability is accepted for loss, theft or delayed receipt of any communication sent by post.
11. Brentford FC Community Sports Trust or its External Lottery Manager may (without giving any reason or notice) decline to accept an application, cancel an existing subscription or terminate or suspend the lottery scheme. Brentford FC Community Sports Trust or its External Lottery Manager’s decisions made regarding the rules shall, once made, be final and binding.
12. The rules are subject to change by HCPT or its External Lottery Manager. For the latest rules visit luckyhivelottery.brentfordfccst.com/rules
13. Brentford FC Community Sports Trust will collect and process participants’ personal information in order to conduct the Lottery and data will be shared with Brentford FC Community Sports Trust’s agents to the extent necessary for the Lottery to be administered and prizes to be delivered to winners. Players’ personal details from their entry to the Lottery will be collected and stored by Brentford FC Community Sports Trust and held in accordance with the applicable privacy policy in place. Visit www.brentfordfccst.com/about-us/our-policies/privacy-policy/ for more information. Brentford FC Community Sports Trust will send participants marketing materials in accordance with any marketing preferences provided by the individual. Brentford FC Community Sports Trust reserves the right to use the winner’s details for promotional purposes. These will only be in summary, for example Mrs Jones, Bracknell.
14. Brentford FC Community Sports Trust maintains records of customer funds separately from general company / charity funds. This means that steps have been taken to separately account for customer funds from company / charity funds however those funds are not protected if Brentford FC Community Sports Trust becomes insolvent. This meets the Gambling Commission’s requirements for the segregation of customer funds at the basic level of protection.
15. These terms and conditions are governed by English law. The courts of England and Wales shall have exclusive jurisdiction to hear any dispute or claim arising in association with the Lottery or these terms and conditions.
16. Brentford FC Community Sports Trust operates a Complaints and Disputes Procedure. If you have a complaint you can ring our Lucky Hive WeeklyLottery Team on 01628 201375 or email fundraising@brentfordfccst.com. If you are unhappy with the way a complaint is resolved you can contact the Independent Betting Adjudication Service (IBAS). IBAS acts as an impartial adjudicator on disputes that arise between betting/gambling operators and their customers.
17. Brentford FC Community Sports Trust is committed to ensuring that information about how to gamble responsibly and how to access help in respect of problem gambling is easily available. For more information please visit luckyhivelottery.brentfordfccst.com/problem-gambling or call the Lucky Hive Weekly Lottery Helpline number on 01628 201375.
18. All proceeds from this lottery will be used for the charitable purposes of Brentford FC Community Sports Trust with a guaranteed 60% of proceeds returned to the good cause (50% to the Brentford FC Community Sports Trust group, if specified, and 10% - or 60% if unspecified - to help underpin Brentford FC Community Sports Trust). We allocate 20% of proceeds to fund the prizes and a further 20% to fund the administration of the programme.

Brentford FC Community Sports Trust Registered Charity no. 1112784 (England & Wales). Licensed and regulated by the Gambling Commission, www.gamblingcomission.gov.uk under the Gambling Act 2005. Reference Number: 19981 Eva Russell, Underwood House, 1A Thomas Layton Way, TW8 0SB

Responsible Gambling

Please gamble responsibly. If you are worried about your gambling or that of someone close to you, BeGambleAware is the UK's leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice call the National Gambling Helpline on 0808 8020 133 (lines open 24 hours a day, 7 days a week) or visit www.begambleaware.org

Direct Debit Guarantee

• The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
• If there are any changes to the amount, date or frequency of your Direct Debit CTT Charity Payments Ltd re Brentford FC CST will notify you 5 working days in advance of your account being debited or as otherwise agreed. If you request CTT Charity Payments Ltd re Brentford FC CST to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
• If an error is made in the payment of your Direct Debit, by CTT Charity Payments Ltd re Brentford FC CST or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society
  • - If you receive a refund you are not entitled to, you must pay it back when CTT Charity Payments Ltd re Brentford FC CST asks you to.
• You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify CTT Charity Payments Ltd re Brentford FC CST.